Identifying strategies for sustainable reductions

The research found that there are no easy answers. But some factors emerged as particularly important in achieving and sustaining reductions in waiting times at a local level: n a sustained focus on the task, organisationally and through management and clinical effort n an understanding of the nature of waiting lists and how they form part of a whole system of care n the importance of detailed information, analysis, forecasting, monitoring and planning n the development of appropriate capacity. CUTTING NHS WAITING TIMES